Beginner’s guide to Sam Neo 2 & Sam Neo 2 Pro

Get set to explore your limits with better-than-real blowjob sensations. SVAKOM’s Sam Neo 2 Series masturbators deliver unrivalled suction and vibration stimulation for bodies with a penis, and the Pro version has the addition of a heating function that warms the inner sleeve. Start your session now with advice from our beginner’s guide to Sam Neo 2 and Pro.

Who uses SVAKOM's Sam Neo 2 Series & why?

Sam Neo 2 and Sam Neo 2 Pro are ideal for bodies with a penis to use during masturbation, especially when in the mood for a blowjob.

Masturbation is a healthy and effective way to explore your sexual needs and wants, likes and dislikes, and to enhance your intimate pleasure and wellness. Sam Neo 2 Series masturbators let you do this easily and conveniently.

Use your masturbator during solo sessions or take advantage of app control and play with a long-distance partner, sync to interactive adult video content or earn money for live shows via webcam.

How to use SVAKOM's Sam Neo 2 Series

Now for the fun part: getting your Sam Neo 2 or Sam Neo 2 Pro ready for action. Unbox your Sam Neo 2 or Pro masturbator and carefully read the user manual.

We’ll cover the main points in this beginner's guide, but ensure you read the packaging included document, ensuring you comply with the information provided.

Charging

Before first use, charge Sam Neo 2 via the USB-C port on the case. Simply insert the USB-C end into your sex toy and the USB-A end (which is wider) into a power source.

If you purchased Sam Neo 2 Pro, you’ll also need to charge the heating rod via the USB-C port on the lid. The masturbator and heating rod charge need to be charged separately.

Turning on/off

To turn Sam Neo 2 or Pro on or off, long press the "S" button for 2 seconds. When turning the masturbator on, it will enter standby mode and search to connect with the SVAKOM App on a smart device. To control the product manually, single press the "S" button and it will enter the default mode.

Heating

If you have Sam Neo 2 Pro, to turn the heating rod on or off, long press the “🌡️” button for 2 seconds. The heating rod is fixed inside the lid of the case and warms the sleeve to 38°C for increased comfort and arousal. For best results, insert the rod into the sleeve and secure the lid onto the case. The heating rod automatically turns off after 2 minutes and 15 seconds.

IMPORTANT SAFETY NOTE: Sam Neo 2 Pro’s heating rod may reach a higher temperature than the inner sleeve. Handle with care. Always remove the heating rod before coming into contact with the sleeve interior.

Indicator lights

Sam Neo 2 and Pro feature indicator lights to tell you the battery level and product status. Below is a quick guide to what the lights mean. Note that heating references relate to Sam Neo 2 Pro only.

Travel lock

The travel lock prevents Sam Neo 2 and Pro from accidentally turning on when not in use, for example if it’s packed in luggage.

To activate the travel lock, when the masturbator is off, long press the “S” for 8 seconds until the lights stop flashing. The masturbator will stay turned off. Note that the travel lock does not apply to the heating rod for Sam Neo 2 Pro.

Turn deactivate the travel lock, long press the “S” for 8 seconds until the lights stop flashing. Alternatively, you can charge the masturbator. In both situations, the masturbator will stay turned off.

Suction and vibration modes

The default mode for Sam Neo 2 and Pro is combined suction and vibration. To switch between 5 combined modes, single press “S”. To turn off combined mode, press “S” for 2 seconds and the masturbator will also turn off.

To turn the suction on or off, press the “O” button for 2 seconds. To switch between 5 suction modes, single press “O”.

To turn the vibration on or off, press the “III” button for 2 seconds.  To switch between 5 vibration modes, single press “III”.

‘Extended O’ mode

Extended O is SVAKOM’s exclusive technology designed to encourage a longer lasting climax. It does this by reducing both suction and vibration to their lowest intensity.

To turn on Extended O, double press “S”. To turn off Extended O, double press “S” or single press any button.

App-control and interactive features

Use the SVAKOM App to access extra settings for your masturbator, text chat, video call or share control with a partner at any distance.

Download the SVAKOM App from the Apple Store or Google Play. With Bluetooth enabled on your compatible smart device, turn on your masturbator. Open the SVAKOM App and your sex toy will connect automatically.

To sync with interactive adult video content, and access more options to control your masturbator, customize its settings and connect with guests, download the FeelConnect 3.0 App from the Apple Store or Google Play.

For webcam interaction, add your SVAKOM product to your FeelPerformer account at feel performer.com. This will allow your product to move while camming so you can  receive tips from your viewers when with a compatible webcam platform.

If you have trouble connecting your SVAKOM product to the apps or online webcam platform, or would like more detailed instructions, please follow our connection guides.

Cleaning and storage

Before and after each use, clean Sam Neo 2 or Sam Neo 2 Pro. Remove the sleeve from the case and wash the sleeve with toy cleaner or mild, unscented soap and fresh warm water less than 45°C/113°F. Then, rinse the sleeve with fresh warm water. Finally, allow it to air dry.

To clean the case, spray toy cleaner onto a clean lint-free towel or soft cloth and wipe the surfaces, avoiding the charging points and interior of the device. Remove any residue and allow it to air dry. Ensure the sleeve and case are completely dry before reassembling.

To prevent product damage, ensure no water contacts the charging points, battery compartment or interior of the case, and do not submerge the case in water because it is not waterproof.

Store your masturbator in a clean, cool and dry place. Be aware that moisture can damage the batteries and motor, and that the product should be kept away from direct sunlight and long-time exposure to high temperatures.

Sexologist tip: You can learn more about sex toy water-resistance ratings in our handy guide here. Learn all you need to know about identifying, using and cleaning sex toys, whether they're non-waterproof, splashproof, water-resistant or waterproof.

Compatible lubricant

Using compatible lubricant with the Sam Neo 2 Series will enhance your sensations by reducing friction and increasing glide. The only safe lubricant to use with this masturbator is water-based.

Do not use Sam Neo 2 or Sam Neo 2 Pro with silicone-based lubricant, oils, or lotions as this may damage the materials. Do not use massage oil or hand cream as lubricant because this can lead to irritation and/or infection.

When ready to play, insert some water-based lube into the Sam Neo 2 or Sam Neo 2 Pro sleeve or on your penis. Slide your shaft into the sleeve, turn your sex toy on and explore the settings.

If you have Sam Neo 2 Pro, you might like to activate the heating function in advance so it’s warm for your entry.

After your session

Whether you’ve enjoyed Sam Neo 2 or the Pro version solo, with a long-distance partner, your favorite adult video content or your webcam audience, ensure you properly clean your masturbator, recharge if needed and store it appropriately. As Sam or Sam Neo 2 Pro have a rest, let your positive experience stay with you until next time.